Digital marketing offers a new way to market your business. It allows you to collect and analyze vast amounts of data. Customers are the most important thing for a business to succeed. Customer feedback is a key part of gauging customer satisfaction.

Effective communication requires that you offer channels for your target audience to voice their opinions.

People love to hear their voices. It makes them feel valued and more important. Website feedback is one of the best methods to do this.

Get feedback directly from customers and visitors using website feedback tools. Because they are very convenient, customer survey tools are at the top of the list for feedback-gathering tools.

Why should I invest in customer surveys ?

Surveys are a way to gather information from a small group of people and help to generalize the findings of larger populations. One of the most cost-effective and popular ways to conduct research is through online customer surveys.

They are an excellent way to gauge customer satisfaction. Customer surveys not only provide valuable feedback about your products or services but also give you valuable information on how to improve your digital marketing campaign .

1. HubSpot Forms

This comprehensive survey tool allows businesses to track customer satisfaction and help them improve it over time. So that team members can track changes in customer satisfaction, all feedback is recorded in one dashboard.

HubSpot CRM is completely free. HubSpot CRM’s native forms tool can be used in HubSpot CRM for no cost. Starter Tier subscriptions start at $50 per month. Prices will vary depending on what additional HubSpot services are required.

2. Typeform

It is a well-known name in the field of survey creation and offers an exceptional platform to create a great survey that aligns with your audience. It is very user-friendly and offers a wide range of features such as templates, reports options, themes, and custom-designed themes.

Typeform offers a variety of versions to suit your needs. These include a free version and paid packages starting at $35 per month.

3. Jotform Survey Maker

JotForm, a platform without code, allows you to build modern, customized forms for any company, at any scale. Jotform is a platform with over 9 million registered users. It also offers a variety of templates, including 10,000+ options for different industries.

JotForm can be used for more than just creating forms. JotForm also has an excellent survey creator that you can use to collect customer survey data.

4. SurveyMonkey

SurveyMonkey allows you to launch an online survey for any purpose, including market research, competitive analysis, employee feedback, and customer/employee satisfaction. SurveyMonkey allows businesses to collect real-time data by reaching out millions of respondents. Additionally, surveys can be tailored to suit specific audiences.

SurveyMonkey is easy to use and flexible. SurveyMonkey is the perfect tool to create surveys in minutes. SurveyMonkey has been used by Vitac Corporation and the National Council on Aging.